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Meet our expert

Experiential Lean Consulting is a transformative partner for organizations seeking sustainable growth. Our team of seasoned, world-class experts delivers tailored training and consulting solutions designed to drive lasting transformation, helping businesses evolve from 'fat to fit' and become 'fit for the future

Ms. Lynn Hunsaker

Lynn Hunsaker is a globally recognized Customer Experience (CX) thought leader with over two decades of extensive leadership experience across geographies. She is a seasoned strategist, author, educator, and transformationist known for driving high-impact customer-centric strategies and embedding CX into the core of business success.

Professional Experience

Roles Include:

  • CX Executive Leadership across Fortune 500 companies

  • Director of Customer Experience & Marketing Roles in High-Tech and Service Industries

  • Educator and Coach for CX Leaders and Practitioners
     

Core Competencies

  • Customer Experience Strategy & ROI Optimization

  • CX-Centric Culture Transformation

  • Customer Insights and Voice of Customer Programs

  • Executive CX Advisory and Governance

  • CX Education and Enablement
     

Achievements & Recognition

  • Recognized globally as one of the leading voices in Customer Experience leadership

  • Author of influential CX frameworks and methodologies

  • Featured speaker at global CX summits and executive forums

    • Thought leadership featured in top CX publications and industry journals
      ​

Impact & Thought Leadership

  • Pioneered initiatives that aligned CX with business growth and financial performance

  • Advocated and implemented CX governance models across industries

  • Mentor and educator for rising CX professionals worldwide

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