Meet our expert
Experiential Lean Consulting is a transformative partner for organizations seeking sustainable growth. Our team of seasoned, world-class experts delivers tailored training and consulting solutions designed to drive lasting transformation, helping businesses evolve from 'fat to fit' and become 'fit for the future
Mr. Praveen Bangera
Praveen Bangera is an award-winning advocate of Customer Experience (CX), Design Thinking, and Digital Transformation-led sustainable business growth. With over 25 years of diverse industry experience, he is known for developing strategic pathways, transforming mindsets, and driving impactful CX initiatives that enable customer-centric portfolio growth across multiple sectors.
Professional Experience
Roles Include:
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Leadership and strategic roles in Customer Experience and Digital Transformation across varied industries
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Advisor and Mentor for CX-led business transformation programs
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Industry Speaker and Panelist at multiple CX and Innovation summits
Core Competencies
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Customer Experience Strategy & Execution
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Design Thinking & Innovation Facilitation
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Digital Transformation & Business Growth
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Cross-Industry CX Benchmarking
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Organizational Mindset Change & Leadership Coaching
Achievements & Recognition
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Recognized as a thought leader in Customer Experience and Sustainable Digital Transformation
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Winner of multiple industry awards for CX excellence and design innovation
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Speaker and contributor at leading industry forums and conferences
Impact & Thought Leadership
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Enabled transformational CX programs in banking, telecom, retail, healthcare, and manufacturing
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Known for building customer-centric cultures and value-driven portfolios
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Advocate for aligning business outcomes with customer expectations